Effective From: December 2024
At Trusted Professional Center (TPC), your privacy is important to us. This Privacy Policy outlines how we collect, use, disclose, and protect your personal information when you participate in our Affiliate Program and use our affiliate platform and services (collectively, the "Services"). By registering as an affiliate and using our Services, you agree to the practices described in this policy.

We collect personal information from affiliates in several ways, including when you register for the affiliate program, submit leads, refer sub-affiliates, or interact with the platform. The types of information we collect may include:

• Personal Identification Information: Name, email address, phone number, mailing address, date of birth, and other contact details required for account creation and verification.
• Payment Information: Bank account details, PayPal information, tax identification numbers, and other payment details necessary for commission payouts.
• Lead Information: Contact details and relevant information about leads you submit, including names, email addresses, phone numbers, business names, and service requirements.
• Referral Data: Information about sub-affiliates you refer, including their contact information and performance metrics.
• Usage Data: Information about how you interact with the affiliate platform, including login times, pages visited, features used, dashboard activity, and conversion tracking data.
• Device Information: Information about the device you use to access the platform, including IP address, browser type, operating system, device identifiers, and location data.
• Communication Records: Records of your communications with us, including support tickets, emails, and chat logs.

We use the information we collect for the following purposes:

• To Operate the Affiliate Program: To manage your affiliate account, track leads and conversions, calculate commissions, and facilitate the referral program.
• To Process Payments: To verify your identity, process commission payments, comply with tax requirements, and maintain accurate financial records.
• To Facilitate Lead Connections: To share lead information with our trusted service providers for the purpose of service delivery and sales conversion.
• To Track Performance: To monitor lead quality, conversion rates, commission earnings, and overall affiliate program performance through analytics and reporting.
• To Communicate: To send you important updates about your account, commission payments, policy changes, program updates, and promotional opportunities.
• To Improve Our Platform: To enhance user experience, troubleshoot issues, optimize dashboard functionality, and improve tracking systems.
• To Prevent Fraud: To detect and prevent fraudulent activities, duplicate leads, system manipulation, and policy violations.
• To Comply with Legal Obligations: To meet legal and regulatory requirements, respond to lawful requests from authorities, and enforce our Terms and Conditions.

We may share your personal information in the following circumstances:

• With Service Providers: When you submit a lead, the lead's contact information and requirements are shared with relevant TPC service providers to facilitate service delivery and sales conversion.
• With Payment Processors: We share necessary payment information with third-party payment processors (such as banks, PayPal, or other financial institutions) to process commission payments.
• With Service Vendors: We may share your information with third-party vendors who help us operate the platform, such as hosting providers, analytics services, email service providers, and customer support tools.
• For Legal Compliance: We may disclose your information when required by law, to protect our rights and property, to enforce our Terms and Conditions, or to comply with legal processes and government requests.
• In Business Transfers: If TPC is involved in a merger, acquisition, sale of assets, or bankruptcy, your information may be transferred as part of that transaction.
• With Your Consent: We may share your information with third parties when you have given us explicit consent to do so.
• Aggregated Data: We may share aggregated, anonymized data that does not identify you personally for analytics, research, or business purposes.

When you submit lead information through the affiliate platform, you acknowledge that this information will be shared with TPC service providers for the purpose of service delivery. We require all service providers to handle lead information responsibly and in compliance with applicable data protection laws. As an affiliate, you are also responsible for obtaining any necessary consents from leads before submitting their information to our platform.

We retain your personal information for as long as your affiliate account remains active or as necessary to provide our Services. Financial records, including commission payments and tax information, are retained for the period required by applicable tax and accounting laws (typically 7 years). Lead tracking and conversion data are retained to calculate commissions and resolve disputes. If you choose to terminate your affiliate account, we will retain certain information as required for legal compliance, dispute resolution, fraud prevention, and to honor outstanding commission payments.

Depending on your location, you may have the following rights regarding your personal information:

• Access: You can request a copy of the personal information we hold about you, including your affiliate profile, lead submissions, and commission history.
• Correction: You can request that we correct or update any inaccurate or incomplete information through your affiliate dashboard or by contacting support.
• Deletion: You can request that we delete your personal information, subject to legal obligations for record retention and outstanding commission payments.
• Opt-out of Marketing: You can opt-out of receiving promotional communications from us by following the unsubscribe instructions in our emails. Note that you will still receive important account-related and transactional communications.
• Data Portability: You may request that we provide your personal information in a structured, commonly used, and machine-readable format.
• Restrict Processing: You may request that we restrict the processing of your personal information in certain circumstances.
• Object to Processing: You may object to our processing of your personal information for certain purposes, such as direct marketing.

To exercise any of these rights, please contact us using the contact information provided below. We will respond to your request within the timeframe required by applicable law.

We implement reasonable technical and organizational measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction. These measures include:

• Encryption of sensitive data in transit and at rest
• Secure socket layer (SSL) technology for data transmission
• Regular security assessments and vulnerability testing
• Access controls and authentication requirements
• Employee training on data protection practices
• Secure data centers with physical and digital security measures

However, please note that no method of transmission over the internet or electronic storage is 100% secure. While we strive to protect your information, we cannot guarantee absolute security. You are responsible for maintaining the confidentiality of your account credentials and for all activities that occur under your account.

We use cookies, web beacons, and similar tracking technologies to track affiliate referrals, monitor platform activity, enhance user experience, and analyze usage patterns. These technologies help us:

• Track lead submissions and conversions accurately
• Maintain your login session and preferences
• Analyze affiliate dashboard usage and performance
• Prevent fraud and duplicate lead submissions
• Improve platform functionality and user experience

You can control cookie settings through your browser, but disabling cookies may affect the functionality of the affiliate platform, including tracking and commission attribution. For more information about our use of cookies, please refer to our Cookie Policy.

Our affiliate platform may contain links to third-party websites, payment processors, or external resources. This Privacy Policy does not apply to third-party websites or services, and we are not responsible for their privacy practices. We encourage you to review the privacy policies of any third-party sites or services you interact with. This includes payment processors, analytics providers, and any external tools integrated with our platform.

TPC operates in multiple jurisdictions, and your information may be transferred to, stored, or processed in countries other than your country of residence. These countries may have data protection laws that differ from those in your jurisdiction. When we transfer your information internationally, we take appropriate measures to ensure that your information receives adequate protection in accordance with this Privacy Policy and applicable law.

The TPC Affiliate Program is not intended for individuals under the age of 18 years. We do not knowingly collect personal information from minors. If we learn that we have collected information from someone under 18 without proper authorization, we will take steps to delete that information promptly. If you believe we have collected information from a minor, please contact us immediately.

If you are a California resident, you have specific rights under the California Consumer Privacy Act (CCPA), including the right to know what personal information we collect, the right to delete your information (subject to certain exceptions), and the right to opt-out of the sale of your personal information. TPC does not sell personal information. To exercise your CCPA rights, please contact us using the information below.

If you are located in the European Economic Area (EEA) or United Kingdom, you have rights under the General Data Protection Regulation (GDPR), including the right to access, correct, delete, restrict processing, object to processing, and data portability. You also have the right to lodge a complaint with a supervisory authority. Our legal basis for processing your information includes contract performance, legitimate interests, legal compliance, and consent where applicable.

We may update this Privacy Policy from time to time to reflect changes in our practices, technology, legal requirements, or other factors. When we make material changes, we will update the "Effective Date" at the top of this page and notify you via email or through a notice on the affiliate dashboard. We encourage you to review this policy periodically to stay informed about how we protect your information. Your continued participation in the affiliate program after changes are posted constitutes your acceptance of the revised Privacy Policy.

If you have any questions, concerns, or requests regarding this Privacy Policy or how we handle your personal information, please contact us:

Email: info@trustedprofessionalcenter.com


By participating in the TPC Affiliate Program, you acknowledge that you have read and understood this Privacy Policy and agree to the collection, use, and disclosure of your information as outlined herein.

The TPC Affiliate Program is owned and operated by Trusted Professional Services. All rights reserved.